At Heathwood Dental Practice, we have always believed that great dental care starts with a great team — and our latest Care Quality Commission (CQC) inspection confirmed exactly that.
The CQC is the independent regulator of health and social care in England. Their inspections are rigorous assessments of how a practice operates — from clinical standards and patient safety, right through to team culture and governance. For any dental practice in Crowthorne, Bracknell Forest, or Wokingham, a positive CQC inspection is one of the most meaningful marks of quality a practice can earn.
We’re delighted to say ours was a real celebration, with the inspectors saying they would happily attend as patients, or join as team members if they lived close enough.
The inspection highlighted a number of areas that we are incredibly proud of:
The inspectors noted that patients were “immediately greeted warmly on reception” — and that’s something we work hard to get right every single day. We know a trip to the dentist can feel daunting, and we want every patient to feel at ease the moment they arrive.
Patient feedback gathered during the inspection was consistently positive. Patients commented on the quality of care and the friendliness of our team — which means the world to us. If you are looking for a dentist in Crowthorne that genuinely cares, we hope this gives you confidence.
The CQC observed “a really positive, friendly culture” across the whole practice. Every member of our team — from our dentists and hygienists to our nurses and reception staff — engaged with the inspection enthusiastically, proud to show what they do. Staff reported feeling happy and well supported, and confident in raising anything they had concerns about.
This isn’t an accident. Since Vishal and Neena Kumar took over the practice in 2005, they have worked hard to build a team that is not just highly skilled, but genuinely invested in the wellbeing of every patient.
Our special dental advisor was very happy with how care is discussed with patients, how treatments are explained, how consent is taken, and how everything is documented. Whether you are coming in for a routine check-up, teeth whitening, dental implants, or a smile makeover, you can be confident that your care is handled to the very highest clinical standard.
The inspection confirmed that our medical emergency arrangements, decontamination processes (in line with HTM 01-05), and hazardous substance handling all meet national guidance. Our building maintenance and servicing is up to date, and the recommendations from external risk assessments are acted on promptly.
Perhaps most significantly, the inspection found that “governance systems and processes were embedded” across the entire practice — with no significant issues or omissions identified. This is a reflection of the daily commitment of every single person at Heathwood.
Whether you are an existing patient or you are searching for a new dentist in Crowthorne, Bracknell Forest, or Wokingham, our CQC results offer real, independent reassurance that you are in safe hands.
At Heathwood Dental Practice, we offer a full range of treatments including:
All delivered in a relaxed, custom-built environment by a team the CQC has confirmed is operating at an exceptional standard.
We would love to welcome you to the practice. To book an appointment or find out more about any of our treatments, get in touch with our friendly team today.
📍 Heathwood Dental Practice, Crowthorne 📞 01344 776933 🌐 crowthornedentist.co.uk
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Heathwood Dental is a fantastic dental practice. Dr Vishal Kumar is very knowledgeable, highly skilled and always takes the time to talk through any proposed treatment and particular techniques/materi... Read More
I'm one step closer to my brand new tooth, despite being MANY years past the age of new teeth. Thanks to Neena and Mariska at Heathwood Dental I had a smooth, pain free, easy impant of the 'socket' in... Read More
I transferred to the Kings Road site when Vishal took over Heathwood Dental Practice from Dr Smith in 2005, it formerly being located in Ellis Road. Moving from a known dentist to someone new has alwa... Read More
Absolutely first rate service. Incredible expertise and use the latest techniques and materials. I travel nearly an hour to go here as it's by far, the best practise I have ever been to by a considera... Read More
I cannot praise Heathwood Dental practice enough. All staff are extremely easy to deal with and pleasant. I have been treated for many years by Dr. Vishal Kumar and would recommend him to anyone. He i... Read More
