Heathwood Dental Practice remains OPEN following the announcement this evening by The Prime Minister, and in line with government guidance (04/01/2021). Rest assured, we will be providing dental care in the safest possible environment. Our cross-infection processes have been fine tuned over the past few months, and we have the latest technology and enhanced personal protective equipment (PPE) to operate safely, and protect our patients and team:

• • We are equipped with enhanced equipment and protocols, ensuring our patients and team keep safe and well.
• • From January 2021, our team members will be tested twice weekly for coronavirus.
• • We have deep cleaned the practice and coated all surfaces with a persistent Si-Quat anti-bacterial and anti-viral compound, providing active protection against SARS CoV-2 for a year. We will be carrying out ongoing surface treatments to ensure the highest levels of infection control. We are the only practice in Berkshire to take this additional protective step.
• • Our reception desk has had Perspex screens installed, so you can interact with our reception team safely.
• • In line with government guidance, our reception area now has limited places for waiting patients, and we are operating a locked door policy. On arrival at the practice, please wait in your car, and call us on 07434 629185 to let us know that you have arrived. Please leave us a message if there is no answer; as soon as your dentist/hygienist is ready to see you, we will phone your mobile to welcome you in through the normal front door. Please see here for further details of our COVID protocols.
• • Patients arriving without a prior invitation cannot be accommodated.
• • Payment by card is preferred; the contactless limit is now £45; ApplePay has a significantly higher limit, so can be used contactlessly for most treatments. Our card machine is disinfected between each patient.
• • Leaving the practice is done via a different door to the entrance, to minimise people crossing.

We are able to carry out all dental procedures as normal. Our hygienists are also looking forward to seeing you, although some appointments may be carried out using fine hand scaling only.

If your last examination was due, or cancelled, as a result of the March-July lockdown, or you were part way through a treatment plan, rest assured we will be contacting you shortly as we sweep our database. If however, you would like to be seen as soon as possible, please call us on 01344 776933, or email us.

Prior to attendance, we will send you an email with pre-appointment information. Please note that a fee for enhanced personal protective equipment (PPE) will be added at a cost of £6 for all appointments.

We thank you for all for your ongoing support as we work together to ensure all our patients get the treatment and care they need.

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